Hospitality and Tourism

About This Cluster

A career in Hospitality and Tourism is perfect for a person who is ready for a physical challenge. This is an industry that is looking for people that have a huge diversity of skills that range from being to resolve conflicts to satisfy hospitality and tourism staff, guests/ customers and others to utilizing marketing techniques to sell hospitality and tourism products and services. The potential for growth for a worker in the hospitality and tourism industry is very good compared to other Industries.

Each job comes with unique working conditions; from the front office manager of a busy downtown hotel, to a trainer of a busy coastal resort in Florida, to being a gaming & casino dealer in Las Vegas. While the different seasons can have a major effect on the size of crowds, in return you get a rewarding career that offers you the incredible opportunity to see the world, and provides plenty of opportunities to pursue the specialties that interest you.

Skills and Interests

  1. Problem-Solving and Critical Thinking– Use principles of budgeting and forecasting to maximize profit and growth for hospitality and tourism establishments. Apply forecasting skills to identify potential cost and profit. Apply budgeting skills to determine staffing levels for hospitality and tourism organizations.
  2. SystemsManage and improve organizational systems used in hospitality and tourism to more effectively serve customers. Identify and compare services and products from related industries to understand how they affect hospitality and tourism product and services.
  3. Safety, Health and Environmental– Maintain safe and healthful working conditions and environment in order to promote well-being in hospitality and tourism workplaces. Conduct work tasks in accordance with employee rights and responsibilities and employers’ obligations concerning occupational safety and health in order to promote safe and healthful working conditions in hospitality and tourism industries.
  4. Leadership and Teamwork– Resolve conflicts to satisfy hospitality and tourism staff, guests/customers and others.
  5. Ethics and Legal Responsibilities– Review ethical and legal responsibilities of hospitality and tourism businesses to understand their implications on guest/customer and employee conduct. Examine professional and workplace ethics and legal responsibilities to develop guidelines for conduct in hospitality and tourism industries.

Similar Clusters 

  • Like the Profession of Director of Marketing and Advertising (Check Out Marketing)
  • Like the Profession of Transportation Specialist and Motor Coach Operator (Check Out Transportation, Distribution & Logistics)
  • Like the Profession of Museums/Zoo/Aquariums Docent and Animal Trainer and Handler (Check Out Agriculture, Food & Natural Resources )

Northern New York Community Foundation Scholarships

Since 1980, the Foundation has awarded more than $14.5 million dollars in scholarships to students of Jefferson, Lewis and St. Lawrence counties. The Northern New York Community Foundation annually awards scholarships to

  • high school seniors for their freshman year in college or technical school (Full-time enrollment required – this is a one year award.)
  • and non-traditional students for any year in college or technical school. (Part-time and full-time enrollment available) Applicants must reside in Jefferson, Lewis or St. Lawrence counties – applicants may re-apply each year.
  • High school juniors who will be studying STEM related careers (available ONLY to high school juniors in St. Lawrence County – this is a one year award.)

Application packets are available in February each year, and can be downloaded at that time as a PDF (requires Adobe Acrobat Reader ). Application packets will also be available through high school guidance counselors or at the Community Foundation office. Completed packets must be returned to the Foundation by April 1, by mail or hand delivered. They may not be submitted by e-mail.

  • A complete listing of all scholarships offered by the Foundation is available here. Applications can be found here.
  • All applications must be returned to NNYCF, or postmarked by April 15,2018
  • Applications are to be submitted to the NNYCF office as a packet. Please refer to the cover page of the application for "packet" requirements.
  • NNYCF offer non-traditional scholarships to students in Jefferson, Lewis and St. Lawrence Counties. However, non-traditional students are individuals who have had a break in their academic studies, or are forced to change careers and are returning to college to pursue and additional degree. High school seniors should NOT be completing a non-traditional application. The application deadline for non-traditional students is June 1, 2018


BOCES Programs:

Jefferson-Lewis-Hamilton-Herkimer-Oneida BOCES:

St. Lawrence-Lewis BOCES:

Local College / University Majors: 


The New York State Department of Labor reports that the mean hourly wage for workers in the Hospitality and Tourism industry in New York State is $17.85 per hour and $27,082 annually. Wages differ for each type of job in this industry; in general, the management positions are more technical or require more skills (therefore require more training) have higher wages. Listed below are a few examples of careers in this cluster: • Lodging Managers -$46,810 per year -$22.50 per hour • Gaming Services Occupations -$20,210 per year -$9.71 per hour • Security Guards and gaming surveillance officers -$24,020 per year -$11.55 per hour

Important Links 

Extended Interviews