Information Technology

About This Cluster

Information Technology is the use of electronic devices, such as computers and smartphones, and the internet to create, store, retrieve, and transmit data. Information Technology helps improve business productivity, making tasks easier and providing quick access to information through the use of computers, networking systems, and the Internet. The field of Information Technology offers many different career paths. A background in math and science is helpful, as well as a love of computers. IT jobs are often ‘virtual,’ meaning you can work from anywhere – even from home – by remotely logging into a computer or network system. You can design and troubleshoot software or websites remotely, as well.   Information technology is constantly changing, evolving, and growing – many of the jobs that will be available 10 years from now don’t even exist today!

Skills and Interests

  1. Communications– Use oral and written communication skills in creating, expressing and interpreting information and ideas including technical terminology and information.  Develop positive customer relations to build and maintain a customer base in the IT industry.  Perform scheduling functions to meet customer needs.
  2. Problem-Solving and Critical Thinking Use product/service design processes and guidelines to produce a quality IT product/service.  Implement problem-solving processes to evaluate and verify the nature of problems in the IT industry.  Employ organization and design principles to sort and group information used in the IT industry.
  3. Systems– Analyze and summarize the use of IT in business to enhance effectiveness.  Implement cross-functional teams to achieve IT project goals.  Employ project management knowledge to oversee IT projects.
  4. Ethics and Legal Responsibilities– Know and understand the importance of professional ethics and legal responsibilities.  Apply standard practices and behaviors that meet legal and ethical responsibilities and exhibit positive cyber-citizenry to understand legal issues faced by IT professionals.
  5. Technical Skills– Demonstrate knowledge of the hardware components associated with information systems.  Compare classes of software associated with the development and maintain computer systems.Identify and compare new IT trends and technologies to build an understanding of their potential influence on IT practices.
  6. Time Management — Managing one’s own time and the time of others.


According to the Bureau of Labor Statistics, “most occupations in this cluster typically require a bachelor’s degree for entry. However, specific designations range from some college but no degree and moderate-term on-the-job training for computer user support specialists to a bachelor’s degree and 5 or more years of work experience in a related occupation for computer network architects.”

BOCES Programs:

Jefferson-Lewis-Hamilton-Herkimer-Oneida BOCES:

St. Lawrence-Lewis BOCES:

Local College / University Majors: 


According to the Bureau of Labor Statistics, “median annual wages for these occupations ranged from $46,620 for computer user support specialists to $101,410 for systems software developers.

Additional Links 

Extended Interviews